Privacy Policy

1. Introduction and Applicability

Gran Tigris Sdn. Bhd. ("we," "our," "us," or "Gran Tigris") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you:

• Visit our website at grantigris.com and its associated subdomains (collectively, our "Website")
• Use our services
• Communicate with us
• Apply for job opportunities

By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Definitions and Key Terms

• Personal Information: Information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
• Cookie: A small amount of data generated by our Website and saved by your web browser, used to remember your preferences and improve your browsing experience.
• IP Address: A unique number assigned to each device connected to the Internet, which can often be used to identify the approximate location from which a device is connecting.
• Device: Any internet-connected device such as a computer, tablet, or smartphone that can be used to visit our Website.
• Services: The digital transformation consulting and related services provided by Gran Tigris.

3. Information We Collect

3.1 Information You Provide Directly

• Contact information (email address)
• Message content from contact forms or email communications

3.2 Information Collected Automatically

• IP address and approximate geographic location
• Browser and device information
• Website usage data and analytics
• Cookies and similar tracking technologies

3.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners and service providers
• Publicly available sources
• Social media platforms (if you interact with us on these platforms)

4. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To communicate with you about our services
• To process and respond to your inquiries
• To prevent fraud and enhance security
• To comply with legal obligations
• To analyze and improve our Website performance
• To personalize your experience

We process your personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (e.g., lawyers, accountants)
• Law enforcement or regulatory authorities when required
• Business partners with your consent

6. Third-Party Services

We use the following third-party services:

• Resend: For processing and sending emails
• ipapi.co: For IP geolocation services
• Analytics providers: To understand Website usage

These services may collect and process your information according to their own privacy policies. We recommend reviewing their policies for more information.

7. Data Security

We take reasonable precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline.

We use standard security measures including:

• Secure HTTPS connections for all website traffic
• Input validation and sanitization for contact forms
• Protection against common web vulnerabilities

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights or make a privacy-related request, please contact us using the information in the "Contact Us" section.

9. International Data Transfers

We may transfer your information to countries other than your country of residence. When we do so, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our Website and services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website with a new "Last updated" date. Your continued use of our Website after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at: hola@grantigris.com

Gran Tigris Sdn. Bhd.
Kuala Lumpur, Malaysia